Policies & Customer Care
Welcome to our Policies & Customer Care Hub. Here you'll find everything you need to know about shopping with Gloree, including shipping, returns, sizing, and store policies. Please select a topic below.
Turnaround Time
Find information about how long it takes us to prepare and dispatch your order before it is shipped.
Our Production Timeline
Learn about our order processing times, turnaround period, and when you can expect your order to be dispatched.
Shipping & Delivery Policy
Learn about delivery times, processing periods and order tracking.
Refund, Returns & Exchange Policy
Details about how refunds are processed and when they may be issued.
Customs, Duties & Taxes
Understand how customs duties, import taxes, VAT, and other fees may apply to international orders.
Privacy & Personal Policy
How we collect, store and protect your information.
Frequentlys Asked Questions
Quick answers to common questions.
Size Guide
Find the best fit using our sizing information.
Terms of Service
The terms and conditions governing the use of our website.